Customer Relations Representative - State Farm Agent Team Member

Natalie Reyes - State Farm Agent; San Antonio (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus

Health insurance

Paid time off

Training & development

Opportunity for advancement

Competitive salary

Job summary

Natalie Reyes - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional customer experiences and support the growth of a local insurance office.

The role emphasizes attention to detail, customer service, and teamwork to anticipate and meet the needs of community members. Growth opportunities are anticipated for driven, sales-minded candidates.

Qualifications

• Communication and problem‑solving skills.
• Experience in customer service preferred.
• Ability to handle high‑stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem solving

Customer service

Stress management

Job description

Benefits

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a Customer Relations Representative - State Farm Agent Team Member with Natalie Reyes - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales‑minded candidates.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications

• Communication and problem‑solving skills.
• Experience in customer service preferred.
• Ability to handle high‑stress situations calmly.