Customer Relations Representative - State Farm Agent Team Member

Nate Ladsten - State Farm Agent; Glendale (WI); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Reimbursement for licensing

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Nate Ladsten - State Farm Agent is looking for a Customer Relations Representative to ensure exceptional customer experiences and support the growth of our insurance agency in Glendale, Wisconsin. In this role, you will manage customer inquiries, maintain records, and contribute to customer retention.

The ideal candidate will have strong communication skills, be customer-focused, and possess the ability to handle high-stress situations. The position offers reimbursement for licensing, health insurance, and opportunities for advancement.

Qualifications

• Strong communication skills to effectively address customer inquiries.
• Problem-solving skills to resolve customer issues promptly.
• Experience in customer service is preferred to enhance customer interactions.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication and problem-solving skills

Experience in customer service

Ability to handle high-stress situations

Job description

Benefits:

• Reimbursement for licensing
• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a Customer Relations Representative - State Farm Agent Team Member with Nate Ladsten - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.