Customer Relations Representative - State Farm Agent Team Member

Dan Anderson - State Farm Agent; Saint Cloud (MN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health Stipend

401(k)

Performance-based bonus

Flexible schedule

Paid time off

Training & development

Job summary

Dan Anderson - State Farm Agent is looking for a Customer Relations Representative in Saint Cloud, Minnesota. This role emphasizes customer service and providing exceptional experiences to clients, contributing to the success of our insurance agency.

Ideal candidates will possess outstanding communication skills and the ability to thrive in high-pressure environments. We offer a collaborative atmosphere with opportunities for advancement and growth within the company.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service experience

Job description

Benefits

• Health Stipend
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

Our agency has proudly served the Saint Cloud community since 2000, led by an Army and National Guard veteran with over 30 years of State Farm experience. We’re a high-performing team recognized as a Chairman's Circle and Ambassador Travel qualifier, with over 100 combined years of State Farm experience across our team of nine. With two office locations in St. Cloud and Sauk Rapids, we offer a collaborative and well-established environment where employees can grow and thrive. Team members enjoy benefits like a 401k plan and a health stipend, along with the opportunity to work alongside a knowledgeable and supportive group. If you're looking to build your career with a team that values experience, service, and community, we’d love to meet you.

Role Description

As a Customer Relations Representative - State Farm Agent Team Member with Dan Anderson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.