Customer Relations Representative - State Farm Agent Team Member

Insuremedan; Minnesota; On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health stipend

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Insuremedan is seeking a full-time Customer Relations Representative to join their team in St. Cloud, Minnesota. This role focuses on generating exceptional customer experiences, handling inquiries, and ensuring customer satisfaction. Ideal candidates will possess strong communication and problem-solving skills.

The compensation for this position ranges from $45,000 to $65,000 per year, and the agency provides a supportive environment with plenty of growth opportunities, including a health stipend and a 401(k).

Qualifications

• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service

Stress management

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in St. Cloud, MN

Replies within 24 hours

Benefits

• Health stipend
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

Our agency has proudly served the Saint Cloud community since 2000, led by an Army and National Guard veteran with over 30 years of State Farm experience. We’re a high-performing team recognized as a Chairman's Circle and Ambassador Travel qualifier, with over 100 combined years of State Farm experience across our team of nine. With two office locations in St. Cloud and Sauk Rapids, we offer a collaborative and well-established environment where employees can grow and thrive. Team members enjoy benefits like a 401k plan and a health stipend, along with the opportunity to work alongside a knowledgeable and supportive group. If you're looking to build your career with a team that values experience, service, and community, we’d love to meet you.

Role Description

As a Customer Relations Representative - State Farm Agent Team Member with Dan Anderson, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Compensation $45,000.00 - $65,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.