Customer Relations Representative - State Farm Agent Team Member

Riceinsure; Roanoke (TX); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Health insurance

Paid time off

Flexible schedule

Training & development

Job summary

Riceinsure is seeking a Customer Relations Representative to join the team. In this full-time role based in Southlake, TX, you'll provide exceptional customer service, manage inquiries, and support community members with their insurance needs.

The ideal candidate will have strong communication and problem-solving skills, with a focus on customer satisfaction and retention strategies. Compensation ranges from $50,000 to $75,000 annually, along with a variety of benefits including health insurance and a flexible schedule.

Qualifications

• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service experience

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Southlake - TX

Responsive recruiter Replies within 24 hours

Benefits

• Licensing paid by agency
• 401(k) matching
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off
• Competitive salary
• Flexible schedule
• Training & development

Role Description

As a Customer Relations Representative - State Farm Agent Team Member with Phillip Rice - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with agency team members, and anticipating the needs of community members you support.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Compensation $50,000.00 - $75,000.00 per year