Account Representative - State Farm Agent Team Member

Phillip Rice - State Farm Agent; Southlake (TX); On-site; USD 38,000 - 62,000; Full time

Benefits offered by this job

License paid by Agency

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Phillip Rice - State Farm Agent is seeking an Account Representative Team Member in Southlake to support daily operations and customer success. You will grow the agency through meaningful customer relations and act as a liaison between customer needs and agency departments.

The role emphasizes service-oriented sales, integrity, and personal growth. You will market relevant products, maintain accurate records, and help clients renew policies in a friendly, relationship-first environment.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Skills

Communication & interpersonal skills

Detail-oriented & multitasking

Customer service or sales experience

Job description

Benefits:

• License Paid by Agency
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

Phil opened his State Farm agency in February 2022 after spending 20 years in corporate finance within the travel industry. He earned his BBA in Finance from University of Texas at Arlington and his MBA from Southern Methodist University. As a husband and father, serving others has always been a central part of his life, and that mindset drives the culture of the agency today.

Our office is a relationship-first environment focused on helping people - not pushing products. We work hard, support one another, and invest heavily in personal and professional growth. The team is collaborative, accountable, and genuinely committed to helping each other succeed.

We stay active in the Southlake and North Texas communities through sponsorships, local events, and community outreach throughout the year. Our agency currently includes six full-time and three part-time team members.

We offer a monthly medical allowance, 401(k) with company match, PTO, 12 paid holidays, paid licensing after hire, ongoing training and development, and weekly and monthly incentives.

We’re looking for someone who is resilient, coachable, and motivated by helping people. If you value integrity, personal growth, and want to build a meaningful long-term career in a supportive environment, this could be a great fit for you.

ROLE DESCRIPTION:

As Account Representative - State Farm Agent Team Member for Phillip Rice - State Farm Agent, you are vital to our daily business operations and customers’ success.

You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments.

You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.