Customer Relations Representative - State Farm Agent Team Member

Dmvcoverage; Reston (VA); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Performance bonus

Health insurance

Advancement opportunities

Paid time off

Signing bonus

Vision insurance

Dental insurance

Flexible schedule

Training & development

Job summary

State Farm Agent Michael Blakeley is hiring a Customer Relations Representative to deliver exceptional service in Reston, VA. You will handle inquiries, maintain records, and support customer retention while coordinating with the team.

This full-time role offers a competitive salary of 55k to 85k per year, health and vision coverage, paid time off, training, and opportunities for advancement. A welcoming community-focused environment awaits you.

Qualifications

• Experience in customer service is preferred.
• Strong communication and problem-solving skills.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Customer service

Communication

Problem-solving

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Reston - VA

BENEFITS

• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off
• Signing bonus
• Vision insurance
• Competitive salary
• Dental insurance
• Flexible schedule
• Training & development

ROLE DESCRIPTION

As a Customer Relations Representative - State Farm Agent Team Member with Michael Blakeley - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Compensation $55,000.00 - $85,000.00 per year

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