Customer Relations Representative - State Farm Agent Team Member

State Farm Agent; Overland Park (KS); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent in Overland Park, Kansas is looking for a Customer Relations Representative to enhance customer experiences in a successful insurance agency. You will handle customer inquiries, coordinate with team members, and support community needs.

The ideal candidate will possess strong communication skills, customer service experience, and the ability to remain calm under stress. Opportunities for advancement and a competitive salary range are offered.

Qualifications

• Strong communication and problem-solving capabilities.
• Preferred experience in customer service roles.
• Ability to manage high-stress situations effectively.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain and update customer records as necessary.
• Assist with strategies for customer retention.
• Coordinate with other departments for customer satisfaction.

Skills

Communication and problem-solving skills

Customer service experience

Ability to handle stress calmly

Job description

Role Overview

As a Customer Relations Representative - State Farm Agent Team Member with Cody Corr - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Benefits

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Compensation

$50,000.00 - $75,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.