Customer Relations Representative - State Farm Agent Team Member

Jeff Jantz - State Farm Agent; Edmond (OK); On-site; USD 12,000 - 15,000; Part time

Benefits offered by this job

Simple IRA

Hourly pay

Paid time off

Advancement opportunities

Job summary

Jeff Jantz - State Farm Agent is seeking a Customer Relations Representative to join a busy local office in Edmond, OK. The role starts at an hourly rate with the potential to progress to a salaried position with commissions and bonuses for high performers.

Responsibilities include building customer relationships and delivering prompt, friendly service regarding insurance inquiries, policy changes, and billing.

Qualifications

• Excellent interpersonal and communication skills required.
• Strong organizational and teamwork abilities.
• Proactive problem solving and self-motivation.
• Experience with Windows applications and general computer use.
• Degree or license for Oklahoma property and casualty insurance preferred.

Responsibilities

• Establish customer relationships and follow up with customers.
• Provide prompt, accurate, and friendly customer service for inquiries on insurance availability, coverages, policies, changes, transfers, billing.
• Maintain a strong work ethic and commitment to success each day.

Skills

Interpersonal skills

Communication skills

Organizational skills

Self-motivated

Problem solving

Customer service

Windows applications

Teamwork

Education

2- or 4-year degree (Oklahoma license eligibility)

Tools

Windows OS

Job description

Future Opening: Customer Relations Representative - State Farm Agent Team Member

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. This position will begin as an hourly position and with advanced skills and competency can progress to a salaried position with commissions and bonus incentives.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• Simple IRA
• Hourly pay
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• Organizational skills
• Self-motivated
• Proactive in problem solving
• Dedicated to customer service
• Experience in a variety of computer applications, particularly Windows
• Ability to work in a team environment.
• Degree (2 or 4 year) and/or Oklahoma property and casualty insurance license

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: $0.17 - $0.20 per hour

Looking for the skills and confidence to run a business in the future?

We are a very busy office and are looking for our next great team member. We are a growing agency with big dreams and lots of potential. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. Come work with an energetic, fun team at Jeff Jantz - State Farm Agent!

About Our Agency

• I have been a State Farm agent since 1979.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Do you have experience working for a State Farm agent? *

Highest level of education *

Our employment process requires an in-depth background investigation verifying clear criminal history. Are you willing to proceed with this application? *

What makes you unique? *

Referral code from a current employee If no code provided, add their name instead.

Make a difference in your community every day

Gain confidence and grow your career

Earn benefits and rewards that are second to none