Customer Relations Representative - State Farm Agent Team Member

Lyle Pitner - State Farm Agent; New Oxford (Adams County); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Lyle Pitner - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional client experiences. In this role, you will handle customer inquiries, maintain records, and collaborate with team members to enhance customer satisfaction.

The ideal candidate will have strong communication skills and a proven background in customer service. Opportunities for internal career growth await those with a sales mindset and dedication to supporting community needs.

Qualifications

• 1-3 years Customer Service experience required.
• Ability to speak Spanish and assist Spanish‑speaking clients a plus.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Strong communication and problem‑solving skills

Ability to multi‑task

Customer Service experience

Spanish language proficiency

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a Customer Relations Representative - State Farm Agent Team Member with Lyle Pitner - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications

• Strong communication and problem‑solving skills.
• Ability to multi‑task and handle high‑stress situations calmly.
• 1-3 years Customer Service experience required.
• Ability to speak Spanish and assist Spanish‑speaking clients a plus.