Customer Relations Representative - State Farm Agent Team Member

Benjamin Gritton - State Farm Agent; Louisville (KY); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Company parties

Job summary

Benjamin Gritton - State Farm Agent in Louisville, KY is seeking a Customer Relations Representative. This role focuses on providing exceptional customer experiences and supporting the agency's growth.

You'll manage customer inquiries, resolve issues, maintain records, and help with retention strategies. A background in customer service is preferred, along with strong communication and problem-solving skills. Join a team that values customer satisfaction and offers opportunities for advancement.

Qualifications

• Exceptional customer service skills and attention to detail.
• Desire to help people and resolve customer inquiries.
• Ability to coordinate with other agency team members.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication and problem-solving skills

Experience in customer service

Ability to handle high-stress situations calmly

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Company parties

Role Description

As a Customer Relations Representative - State Farm Agent Team Member with Benjamin Gritton - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications

• Communication and problem‑solving skills.
• Experience in customer service preferred.
• Ability to handle high‑stress situations calmly.

Equal Opportunity Employer

Benjamin Gritton - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.