Customer Relations Representative - State Farm Agent Team Member

Trent Ehrlich - State Farm Agent; Boulder (CO); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Hiring Bonus

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Trent Ehrlich - State Farm Agent in Boulder, Colorado is seeking a Customer Relations Representative. In this role, you will provide exceptional customer service that supports the growth of an insurance agency. Your skills and attention to detail will be crucial in resolving customer inquiries.

You will have the opportunity for personal and professional growth within the agency. Ideal candidates are customer-focused with empathy and a desire to enhance client experiences.

Qualifications

• Strong communication and problem-solving skills are essential for customer interactions.
• Experience in customer service is preferred.
• Ability to maintain composure in high-stress situations is necessary.

Responsibilities

• Manage customer inquiries and resolve issues effectively.
• Maintain and update customer records as required.
• Assist with customer retention strategies to improve loyalty.
• Coordinate with other departments to guarantee customer satisfaction.

Skills

Communication skills

Problem-solving skills

Job description

Benefits

• Hiring Bonus
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a Customer Relations Representative - State Farm Agent Team Member with Trent Ehrlich - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.