Customer Relations Representative - State Farm Agent Team Member

Brendan Garvey - State Farm Agent; Aliquippa (Beaver County); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Brendan Garvey - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional service and support the growth of the agency. You will handle customer inquiries, maintain records, and contribute to retention efforts while collaborating with agency teammates to serve the community.

The role emphasizes attention to detail, strong communication, and a calm approach to high-stress situations, with benefits including health insurance, competitive pay, and opportunities for

Qualifications

• Communication and problem-solving skills required.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication and problem-solving

Experience in customer service

Ability to handle high-stress

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a Customer Relations Representative - State Farm Agent Team Member with Brendan Garvey - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.