Customer Relations Representative - State Farm Agent Team Member

State Farm Agent; Louisville (KY); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Hiring bonus

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent in Louisville, KY is looking for a Customer Relations Representative to provide outstanding customer service. You will manage inquiries, maintain customer records, and assist in retention strategies. The ideal candidate will possess strong communication and problem-solving skills, with a preferred background in customer service. The position offers a competitive salary ranging from $50,000 to $60,000 per year, along with benefits like health insurance and flexible scheduling.

Qualifications

• Ability to handle high-stress situations calmly.
• Experience in customer service preferred.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service experience

Job description

Benefits

• Hiring bonus
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a Customer Relations Representative - State Farm Agent Team Member with Bill Moriarty - State Farm Agent, you will generate exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications

• Communication and problem‑solving skills.
• Experience in customer service preferred.
• Ability to handle high‑stress situations calmly.

Compensation

$50,000.00 - $60,000.00 per year

Office Information

Office located in historic downtown La Grange, KY. Hours: 9:00 - 5:00.

Independent Contractor Statement

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.