Customer Relations Representative - State Farm Agent Team Member

Masters4disasters; Houston (TX); On-site; USD 35,000 - 75,000; Full time

Benefits offered by this job

Growth potential/Opportunity for advancement

Paid time off

Valuable career-building experience

Job summary

Masters4disasters is seeking a Customer Relations Representative for the Shane Rogers State Farm Agency in Houston, TX. The role emphasizes delivering exceptional client experiences through strong customer service and proactive communication. You will manage customer inquiries, coordinate with team members, and identify community needs.

Ideal candidates are driven and sales-minded, looking for growth opportunities. Benefits include paid time off and career advancement.

Qualifications

• Dedication to customer service is essential.
• Excellent communication to assist and coordinate.
• Proactive in problem-solving is necessary.

Responsibilities

• Establish and follow up on customer relationships.
• Provide prompt and friendly customer service.
• Educate customers about insurance options.

Skills

Customer service skills

Communication skills

Problem-solving

Able to relate to customers

Job description

Future Opening: Customer Relations Representative - State Farm Agent Team Member

Replies within 24 hours

ROLE DESCRIPTION:

As a Customer Relations Representative with Shane Rogers, State Farm Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS:

• Dedicated to customer service
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving
• Ability to get Licensed

BENEFITS:

• Growth potential/Opportunity for advancement within my office
• Paid time off
• Valuable career-building experience

Compensation: $35,000.00 - $75,000.00 per year

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Houston, TX and help customers with their insurance and financial services needs, including:

• Home insurance
• Life insurance

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

This position requires outbound calling including cold calls to potential customers. Can you do this? *

Are you currently licensed? *

Referral code from a current employee If no code provided, add their name instead.

Join a community of good neighbors

Make a difference in your community every day

Gain confidence and grow your career

Earn benefits and rewards that are second to none