CUSTOMER RELATIONS REPRESENTATIVE - STATE FARM AGENT TEAM MEMBER

Felicia Boudreaux - State Farm Insurance Agent; Houston (TX); On-site; USD 22,041 - 24,796; Full time

Benefits offered by this job

Hiring bonus

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Job summary

State Farm Agent Team Member position at Boudreaux Insurance & Financial Services, Inc. in Houston seeks a Customer Relations Representative to deliver exceptional service and support to clients.

You will handle inquiries, update records, coordinate with agency teams, and assist with retention efforts to strengthen community relationships. Competitive hourly pay and opportunities for advancement are offered.

Qualifications

• Strong communication and problem-solving abilities.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem-solving

Experience in customer service

Job description

Role Description

As a Customer Relations Representative - State Farm Agent Team Member with Boudreaux Insurance & Financial Services, Inc., you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Benefits

• Hiring bonus
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Compensation $16.00 - $18.00 per hour