Customer Service Representative State Farm Agent Team Member

Boudreaux Insurance & Financial Services, Inc.; Houston (TX); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Training & development

Job summary

A financial services company is seeking a Customer Service Representative to enhance customer experiences and assist with billing and policy changes. Ideal candidates should have strong communication skills and a detail-oriented approach. This role offers a competitive salary and performance-based bonuses in Houston, Texas.

Qualifications

• Strong customer service skills.
• Ability to manage multiple tasks effectively.
• Experience in a customer-oriented role preferred.

Responsibilities

• Assist with billing and payments.
• Assist customers with policy changes and updates.
• Maintain accurate records of customer interactions.
• Perform agency itemization.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Training & development

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Boudreaux Insurance & Financial Services, Inc., you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsibilities

• Assist with billing and payments.
• Assist customers with policy changes and updates.
• Maintain accurate records of customer interactions.
• Perform agency itemization.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.