Customer Relations Representative - State Farm Agent Team Member

er Ins and Fin Svs Inc; Green Bay (WI); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Disability insurance

401(k)

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Job summary

A local insurance agency in Green Bay seeks a Customer Relations Representative to provide exceptional customer experiences and support the growth of the insurance agency. Ideal candidates should possess strong communication and problem-solving skills and have a desire to help people. The role includes managing inquiries and customer records while fostering a collaborative team environment.

Qualifications

• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Ability to handle high-stress situations

Customer service experience

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Neenah, WI

Replies within 24 hours

• Disability insurance
• 401(k)
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance

ABOUT OUR AGENCY

Our agency opened in 2016 and has grown into a high-performing team of five, with plans to expand to seven or eight in the near future. I graduated from the University of Wisconsin Green Bay and spent several years in leadership and sales before opening my own agency. That background has helped shape a team culture rooted in both performance and people.

We strongly value work-life balance, offering flexibility with schedules and time off so our team can thrive both inside and outside the office. Community involvement is also a big part of who we are - we volunteer at our kids’ schools, sponsor local golf outings, participate in Fox Crossing Fire Safety Day and Trunk or Treat, and support the kids recreation program through Fox Crossing Parks and Rec.

We’re proud to be one of the top-performing offices within State Farm, earning distinctions such as Presidents Club, Exotic Ambassador Club, and Chairman’s Circle, along with industry recognition through Million Dollar Round Table. But just as important — we accomplish all of this while having fun together as a team.

If you’re looking to join a winning team that values balance, community, and excellence, this could be a great place for you to grow.

ROLE DESCRIPTION

As a Customer Relations Representative - State Farm Agent Team Member with Ben Mayer - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Compensation $35,000.00 - $50,000.00 per year

Customer Relations Representative - State Farm Agent Team Member

Full Time in Neenah, WI

Responsive recruiter Replies within 24 hours

Benefits

• Disability insurance
• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

ABOUT OUR AGENCY

Our agency opened in 2016 and has grown into a high-performing team of five, with plans to expand to seven or eight in the near future. I graduated from the University of Wisconsin Green Bay and spent several years in leadership and sales before opening my own agency. That background has helped shape a team culture rooted in both performance and people.

We strongly value work-life balance, offering flexibility with schedules and time off so our team can thrive both inside and outside the office. Community involvement is also a big part of who we are - we volunteer at our kids’ schools, sponsor local golf outings, participate in Fox Crossing Fire Safety Day and Trunk or Treat, and support the kids recreation program through Fox Crossing Parks and Rec.

We’re proud to be one of the top-performing offices within State Farm, earning distinctions such as Presidents Club, Exotic Ambassador Club, and Chairman’s Circle, along with industry recognition through Million Dollar Round Table. But just as important — we accomplish all of this while having fun together as a team.

If you’re looking to join a winning team that values balance, community, and excellence, this could be a great place for you to grow.

ROLE DESCRIPTION

As a Customer Relations Representative - State Farm Agent Team Member with Ben Mayer - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Compensation $35,000.00 - $50,000.00 per year

Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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