Customer Relations Representative - State Farm Agent Team Member

Mike Halloran - State Farm Agent; Granite City (IL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

License Reimbursement

Salary Plus Commission

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Mike Halloran - State Farm Agent is seeking a Customer Relations Representative in Granite City, Illinois. This role is crucial to our operations, focusing on building customer relationships and enhancing client satisfaction. The ideal candidate has sales experience and exceptional communication skills, is committed to customer service, and can anticipate customer needs. Competitive salary with commission opportunities, flexible schedule, and training provided. Join us to grow your career and improve community engagement.

Qualifications

• Experience in sales, preferably as an outside or inside sales representative.
• Interest in marketing products and services based on customer needs.
• Able to effectively relate to a customer.

Responsibilities

• Establish and follow up on customer relationships.
• Provide prompt and friendly customer service.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Client relationship management

Excellent communication skills

Customer service dedication

Ability to anticipate customer needs

Ability to relate to customers

Job description

Benefits:

• License Reimbursement
• Salary Plus Commission
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

As an Customer Relations Representative - State Farm Agent Team Member for Mike Halloran - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

Responsibilities:

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long‑lasting customer relations.

Qualifications:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience managing client relationships is preferred.
• Interest in marketing products and services based on customer needs.
• Excellent communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to a customer.