Customer Relations Representative - State Farm Agent Team Member

Amanda Elam - State Farm Agent; Fort Wayne (IN); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Free food & snacks

Paid time off

Opportunity for advancement

Job summary

Amanda Elam - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional client experiences in our Fort Wayne, IN agency. You will handle inquiries, coordinate with team members, and anticipate community needs to support growth.

This role emphasizes empathy, customer focus, and contributing to agency success. We anticipate internal growth opportunities for driven, sales-minded candidates, with compensation around $40,000 per year.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Strong communication

Customer service experience

Calm under pressure

Job description

Future Opening: Customer Relations Representative - State Farm Agent Team Member

• Free food & snacks
• Opportunity for advancement
• Paid time off

ROLE DESCRIPTION:

As a Customer Relations Representative - State Farm Agent Team Member with Amanda Elam - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS:

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Compensation: $40,000.00 per year

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in Fort Wayne, IN and help customers with their insurance and financial services needs, including:

• Home insurance
• Life insurance

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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