Customer Service Representative - State Farm Agent Team Member

Bryson Winkinsurance; Northern (KY); Hybrid; USD 50,000 - 75,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

License reimbursement

Competitive salary

Flexible schedule

Training & development

Job summary

Patricia Bryson-Wink - State Farm Agent in Sylva, NC is seeking a Customer Service Representative to join our team. You will help customers, answer questions, and coordinate with the agent team to deliver outstanding service.

We offer a competitive salary, paid time off, health insurance, a 401(k) with employer matching, license reimbursement, and opportunities for advancement within a community-focused agency.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Dedicated to customer service

Strong communication

Interpersonal skills

Detail-oriented

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Sylva - NC

Replies within 24 hours

• 401(k) matching
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off
• License reimbursement
• Competitive salary
• Flexible schedule
• Training & development

ABOUT OUR AGENCY

I opened my agency in 2022 and currently lead a growing team of two. Before becoming an agent, I worked as a State Farm team member, where I developed a passion for helping customers and building lasting relationships.

Being involved in our community is important to me. I'm an active member of Rotary, serve as a Chamber Ambassador, and support Main Street Sylva. Building relationships and giving back are core values of both my agency and my family.

Our agency offers paid time off, health benefits, a 401(k) with a 3% employer match, and a strong commitment to work-life balance. As our agency continues to grow, we're excited to provide opportunities for long-term career growth and success.

Our culture is supportive, growth-oriented, and built around personal accountability. I'm looking for someone who is driven, motivated, and wants to be in control of their own income through hard work and performance. If you're ready to grow with our agency and make a meaningful impact, we'd love to meet you.

ROLE DESCRIPTION

As a Customer Service Representative with Patricia Bryson-Wink - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $50,000.00 - $75,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none