Customer Relations Representative - State Farm Agent Team Member

Lindsie Wisor - State Farm Agent; Clearfield (Clearfield County); Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Bonus based on performance

Competitive salary

Flexible schedule

Free uniforms

Advancement opportunities

Paid time off

Signing bonus

Tuition assistance

Résumé du poste

Lindsie Wisor - State Farm Agent is seeking a Customer Care Representative to deliver exceptional service and support to clients while helping grow a local insurance agency. You will resolve inquiries, update records, and collaborate with team members to meet community needs.

The role emphasizes empathetic communication, attention to detail, and the potential for internal advancement as you contribute to retention strategies and a positive customer experience.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsabilités

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Connaissances

Communication

Problem-solving

Customer service

Stress management

Description du poste

Benefits:

• Bonus based on performance


• Competitive salary


• Flexible schedule


• Free uniforms


• Opportunity for advancement


• Paid time off


• Signing bonus


• Tuition assistance

ROLE DESCRIPTION:

As a Customer Care Representative with Lindsie Wisor I & FS, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Manage customer inquiries and resolve issues.


• Maintain customer records and update information as needed.


• Assist with customer retention strategies.


• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS:

• Communication and problem-solving skills.


• Experience in customer service preferred.


• Ability to handle high-stress situations calmly.