Customer Relations Representative - State Farm Agent Team Member

Joe Woelfle - State Farm Agent; Mequon (WI); Vor Ort; USD 36.000 - 52.000; Vollzeit

Benefits dieser Stelle

Hiring bonus

Health stipend

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Flexible schedule

Company parties

Zusammenfassung

Joe Woelfle - State Farm Agent seeks a Customer Relations Representative to deliver exceptional customer experiences, resolve inquiries, and support growth of the agency.

You will work with the team to maintain accurate records, anticipate community needs, and contribute to ongoing customer satisfaction initiatives. Internal growth opportunities are anticipated for driven candidates.

Qualifikationen

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Aufgaben

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Kenntnisse

Communication

Problem-solving

Customer service

Jobbeschreibung

Benefits:

• Hiring bonus


• Health stipend


• Bonus based on performance


• Competitive salary


• Opportunity for advancement


• Paid time off


• Training & development


• Flexible schedule


• Company parties

ROLE DESCRIPTION:

As a Customer Relations Representative - State Farm Agent Team Member with Joe Woelfle - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Manage customer inquiries and resolve issues.


• Maintain customer records and update information as needed.


• Assist with customer retention strategies.


• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS:

• Communication and problem-solving skills.


• Experience in customer service preferred.


• Ability to handle high-stress situations calmly.