Customer Relations Representative - State Farm Agent Team Member

Ericmartinezinsurance; Claremont (CA); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Bonus based on performance

Health insurance

Paid time off

401(k) matching

Dental insurance

Job summary

A local insurance agency in Claremont, CA is seeking a Customer Relations Representative to manage client relationships. Ideal candidates will possess strong communication skills and 1+ years in insurance or financial services. The position offers a competitive salary, bonus incentives, and opportunities for growth within the agency.

Qualifications

• Strong communication and problem-solving skills are essential.
• Prior experience in customer service is preferred.
• Ability to manage high-stress situations is crucial.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.

Skills

Strong communication and problem-solving skills

Experience in customer service preferred

Ability to handle high-stress situations calmly

1+ years of experience in insurance and/or financial services

Strong communication and interpersonal skills

Licenses in insurance

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Claremont, CA

• Bonus based on performance
• Health insurance
• Paid time off
• 401(k) matching

ROLE DESCRIPTION

As a Customer Relations Representative Eric Martinez Insurance & Financial Services, Inc., you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Develop and maintain client relationships in insurance and financial services.
• Provide clients with comprehensive financial planning and insurance advice.
• Assist clients with insurance claims.

QUALIFICATIONS

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.
• 1+ years of experience in insurance and/or financial services.
• Strong communication and interpersonal skills.
• Licenses in insurance.

Compensation $45,000.00 - $70,000.00 per year

Customer Relations Representative - State Farm Agent Team Member

Full Time in Claremont, CA

Benefits

• Bonus based on performance
• Competitive salary
• Health insurance
• Paid time off
• 401(k) matching
• Dental insurance

ROLE DESCRIPTION As a Customer Relations Representative Eric Martinez Insurance & Financial Services, Inc., you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Develop and maintain client relationships in insurance and financial services.
• Provide clients with comprehensive financial planning and insurance advice.
• Assist clients with insurance claims.

QUALIFICATIONS

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.
• 1+ years of experience in insurance and/or financial services.
• Strong communication and interpersonal skills.
• Licenses in insurance.

Compensation $45,000.00 - $70,000.00 per year Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.

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