Customer Relations Representative - State Farm Agent Team Member

Rebeca Steele - State Farm Agent; Chandler (AZ); On-site; USD 35,000 - 55,000; Full time

Job summary

A leading State Farm agent seeks a motivated Customer Relations Representative to join their team. This role focuses on providing exceptional customer service, cultivating relationships, and assisting in sales growth. The ideal candidate is self-motivated with a strong work ethic, eager to contribute to the team's success and achieve personal career growth.

Benefits

Paid time off

Flexible hours

Growth potential

Qualifications

• Sales experience preferred in various fields such as retail or telemarketing.
• Excellent written, verbal, and listening communication skills.
• Ability to make presentations to potential customers.

Responsibilities

• Provide friendly customer service and respond to inquiries.
• Educate customers on insurance options through a needs-based review process.
• Work with the agent to meet marketing goals and develop leads.

Skills

Communication

Sales

Self-motivation

Marketing

Education

Property and Casualty license

Life and Health license

Job description

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Relations Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Work with the agent to establish and meet marketing goals.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• Paid time off (vacation and personal / sick days)
• Flexible hours
• Growth potential / Opportunity for advancement within my agency

Requirements

• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Successful track record of meeting sales goals / quotas preferred
• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• Self-motivated
• Ability to make presentations to potential customers
• Achieve mutually agreed upon marketing goals
• Experience in marketing
• Property and Casualty license (must have currently)
• Life and Health license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.