Customer Service Manager - State Farm Agent Team Member

Gradyhansen; Chandler (AZ); On-site; USD 35,000 - 45,000; Full time

Job summary

Join a growing independent contractor agent team in Chandler as an Agent Team Member. This role requires excellent customer service skills and offers a competitive salary with bonus opportunities. Enjoy a fulfilling career with a structured schedule and no weekend or holiday work. Prepare to help customers protect what matters most!

Benefits

Bonus based on performance

Company parties

Competitive salary

Paid time off

Qualifications

• Detail oriented problem solver with excellent communication skills.
• Outgoing and loves helping people; customer-focused mindset.
• Ability to use multiple computer systems to assist customers.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Be in the Chandler office on time and able to work in a team environment.

Skills

Excellent communication skills

Detail oriented

Problem solving

Customer-focused

Fast learner

Job description

Benefits:

• Bonus based on performance
• Company parties
• Competitive salary
• Paid time off

Are you outgoing and love helping people? Do you enjoy working with customers and making sure they’re taken care of?

If so, a career with a State Farm independent contractor agent could be a perfect fit for you! As a part of our team you will be helping customers protect what matters most.

To Be Successful In This Position You Will:

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Be people oriented with excellent communication skills - written, verbal and listening
• Be a detail oriented problem solver
• Be a fast learner with the ability to use multiple computer systems to assist customers
• Be in our Chandler office (Cooper & Queen Creek) on time and be able to work in a team environment.

As an Agent Team Member, you will receive...

• Salary
• Bonus opportunities
• Paid Time Off
• Monday thru Friday 8:30 to 5:00 (30 Minute Lunch)
• No Weekends! No Major Holidays!
• A career, not a job!
• (please note: this is a small office job and there are no other benefits than what is listed above)

Sound like a good fit? We’d love to hear from you! Just fill out the application, and we’ll be in touch to talk about next steps.

Quick Note: This position is with a State Farm independent contractor agent, not State Farm Insurance Companies. The employees of State Farm agents are not employees of State Farm. You’ll need to complete any necessary licensing and training programs. State Farm agents are independent contractors who hire their own employees.