Customer Relations Representative - State Farm Agent Team Member

Krististearns; Castle Rock (CO); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Paid time off (vacation and personal/sick days)

Flexible hours

Growth potential/Opportunity for advancement

Job summary

Krististearns is seeking a Customer Relations Representative to join their State Farm Agent team in Castle Rock, CO. The ideal candidate will have excellent communication skills and a strong dedication to customer service.

This position offers a supportive environment to build customer relationships and promote State Farm products, with compensation ranging from $45,000 to $65,000 per year. Opportunities for advancement and flexible hours are also provided.

Qualifications

• Excellent written, verbal, and listening communication skills.
• Enthusiastic about insurance and financial products.
• Self-motivated and proactive in problem-solving.

Responsibilities

• Provide friendly customer service and respond to inquiries.
• Educate customers on insurance options through a needs-based approach.
• Maintain a strong work ethic and commitment to success.

Skills

Communication Skills

Organizational Skills

Customer Service Dedication

Problem Solving

Multi-tasking Ability

Education

Property and Casualty license

Life and Health license (must be obtained)

Job description

Future Opening: Customer Relations Representative - State Farm Agent Team Member

Position Overview

State Farm Insurance Agent located in Castle Rock, CO is seeking an outgoing, career‑oriented professional to join their team. As a State Farm team member for Kristi Stearns, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.

Responsibilities

• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer‑focused, needs‑based review process to educate customers about insurance options.
• Maintain a strong work ethic with a total commitment to success each and every day.

Benefits

• Paid time off (vacation and personal/sick days)
• Flexible hours
• Growth potential/Opportunity for advancement within agency

Requirements

• Excellent communication skills – written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage risks and realize dreams
• Organizational skills
• Self‑motivated
• Proactive in problem solving
• Dedicated to customer service
• Pride in getting work done accurately and timely
• Ability to multi‑task
• Property and Casualty license (must have currently)
• Life and Health license (must be able to obtain)

Compensation: $45,000.00 – $65,000.00 per year

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.