Customer Relations Representative - State Farm Agent Team Member

Darin Tsukashima - State Farm Agent; California (MO); On-site; USD 47,000 - 68,000; Full time

Job summary

Join a successful State Farm agency as a Customer Relations Representative, where you will enhance client experiences and support our community. Excellent communication skills and a dedication to customer service are key for this role, alongside opportunities for internal growth and career advancement.

Benefits

Growth potential

PTO

401K Matching

Career-building experience

Support for licensing

Qualifications

• Dedicated to customer service.
• Able to effectively relate to customers and anticipate their needs.
• Excellent communication skills.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service.
• Educate customers about insurance options.

Skills

Customer service

Communication

Problem-solving

Education

Property & Casualty and Life & Health licenses

Job description

As a Customer Relations Representative - State Farm Agent Team Member with Darin Tsukashima - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES :

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS :

• Dedicated to customer service
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving
• Property & Casualty and Life & Health licenses required by hire date

BENEFITS :

• Growth potential / Opportunity for advancement within my office
• Paid time off (vacation and personal / sick days)
• 401K Matching
• Valuable career-building experience
• Support for licensing (Job offer would be contingent upon passing California Department of Insurance licensing exam)

Compensation : $47,000.00 - $68,000.00 per year

We're Hiring!

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development.

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• Our office is located in Valencia, CA.
• I have been a State Farm agent since 2001.
• Our agency has received awards including : President's Club, Chairman's Circle, Ambassador Travel, Legion of Honor, and Senior Vice President's Club

We look forward to speaking with you!

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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