Customer Service Representative - State Farm Agent Team Member

Sfventura; California (MO); On-site; USD 50,000 - 75,000; Full time

Job summary

A leading insurance agency seeks a Customer Service Representative to enhance customer experiences and support agency growth. The role involves direct interaction with clients, assisting with inquiries and policy management, and requires strong interpersonal skills. Opportunities for advancement are available for performance-driven candidates.

Benefits

Team Lunches

Team Building

401(k) matching

Bonus based on performance

Paid time off

Opportunity for advancement

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented

Multitasking

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Ventura, CA

• Team Lunches
• Team Building
• 401(k) matching
• Bonus based on performance
• Paid time off
• Opportunity for advancement

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Ken Caparoni - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

COMPANY CULTURE

• We strive to provide the best customer service. We work together helping each other become better at our roles and achieve success. This is what makes us special and creates an ongoing positive and inspiring work environment.

Compensation $50,000.00 - $75,000.00 per year

Customer Service Representative - State Farm Agent Team Member

Full Time in Ventura, CA

Benefits

• Team Lunches
• Team Building
• 401(k) matching
• Bonus based on performance
• Flexible schedule
• Paid time off
• Opportunity for advancement

ROLE DESCRIPTION As a Customer Service Representative - State Farm Agent Team Member with Ken Caparoni - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

COMPANY CULTURE

• We strive to provide the best customer service. We work together helping each other become better at our roles and achieve success. This is what makes us special and creates an ongoing positive and inspiring work environment.

Compensation $50,000.00 - $75,000.00 per year Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.

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