Customer Relations Representative - State Farm Agent Team Member

Redtruckinsurance; California (MO); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Customer Relations Representative to join their dynamic team. In this role, you will create exceptional client experiences that drive the success of a thriving insurance agency. Your attention to detail and customer service skills will be pivotal in resolving inquiries and anticipating community needs. This position offers a chance for internal growth and advancement, making it perfect for driven individuals looking to build a rewarding career in insurance. If you are customer-focused and empathetic, this opportunity is designed for you!

Benefits

Hourly pay plus commission/bonus

Growth potential/Opportunity for advancement

Paid time off

Valuable career-building experience

Qualifications

• Dedicated to customer service and able to effectively relate to customers.
• Excellent communication skills to assist customers and team members.

Responsibilities

• Establish and maintain customer relationships while providing accurate service.
• Educate customers about insurance options using a needs-based review process.

Skills

Customer Service

Communication Skills

Problem-Solving

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Redding, CA

ROLE DESCRIPTION

As a Customer Relations Representative - State Farm Agent Team Member with Scott Schumacher - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS

• Dedicated to customer service.
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members.
• Proactive in problem-solving.

BENEFITS

• Hourly pay plus commission/bonus.
• Growth potential/Opportunity for advancement within my office.
• Paid time off (vacation and personal/sick days).
• Valuable career-building experience.

Compensation: $22.00 - $25.00 per hour.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.