Customer Relations Representative - State Farm Agent Team Member

Stevenwang; California (MO); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Customer Relations Representative to join their team. This role is perfect for outgoing individuals who thrive in customer-focused environments. You will engage with clients, educate them on insurance options, and develop leads to enhance service delivery. With a supportive team atmosphere and flexible hours, this position offers growth potential and the chance to make a significant impact in the community. If you are proactive, detail-oriented, and passionate about customer service, this opportunity could be your next career move.

Benefits

401k

Salary plus commission/bonus

Paid time off

Flexible hours

Growth potential

Qualifications

• Interest in marketing products based on customer needs.
• Excellent written and verbal communication skills.

Responsibilities

• Establish and maintain customer relationships.
• Educate customers about insurance options and products.
• Develop leads and schedule appointments.

Skills

Communication Skills

Customer Relationship Management

Problem Solving

Detail Orientation

Teamwork

Bilingual (Spanish or Mandarin)

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Irvine, CA

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

As an Agent Team Member, you will receive...

• 401k
• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Flexible hours
• Growth potential/Opportunity for advancement within my agency

Requirements

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• People-oriented
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment
• Bilingual Spanish or Mandarin preferred

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: $26.00 per hour