Customer Relations Representative - State Farm Agent Team Member

Coronasfinsurance; California (MO); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading insurance agency in Corona, CA is seeking a Customer Relations Representative. This role focuses on creating exceptional client experiences, resolving inquiries, and providing education on insurance options. Ideal candidates will have strong customer service skills and a proactive approach to problem-solving. Opportunities for growth and advancement are available.

Benefits

401(k)

Bonus based on performance

Free food & snacks

Opportunity for advancement

Paid time off

Qualifications

• Strong commitment to customer service.
• Excellent communication skills for assisting customers.

Responsibilities

• Establish and follow up on customer relationships.
• Provide prompt, accurate, and friendly service.
• Educate customers about insurance options.

Skills

Customer Service

Communication

Problem Solving

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Corona, CA

• 401(k)
• Bonus based on performance
• Free food & snacks
• Opportunity for advancement
• Paid time off

ROLE DESCRIPTION

As a Customer Relations Representative with Dee Salas State Farm Agency, you will generate exceptional client experiences that support the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will resolve customer inquiries, coordinate with team members, and anticipate community needs.

We look forward to connecting with you if you are customer-focused and empathetic. There are internal growth opportunities for driven and sales-minded candidates.

RESPONSIBILITIES

• Establish and follow up on customer relationships.
• Provide prompt, accurate, and friendly service, including responding to inquiries about insurance options, policy changes, claims, and billing.
• Educate customers about insurance options using a needs-based review process.
• Communicate effectively to meet customer needs and promote business development.

QUALIFICATIONS

• Strong commitment to customer service
• Ability to relate to customers, answer questions, and anticipate needs
• Excellent communication skills for assisting customers and coordinating with team members
• Proactive problem-solving skills

BENEFITS

• Growth potential and opportunities for advancement
• Paid time off (vacation and sick days)
• Career-building experience

Compensation: $45,000 - $65,000 per year