Customer Relations Representative - State Farm Agent Team Member

Malindazampera; Bellevue (WA); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Health stipend

Bonus based on performance

Opportunity for advancement

Paid time off

Job summary

A local insurance agency in Bellevue, WA, is seeking a Customer Relations Representative to provide exceptional customer experiences and support agency growth. The ideal candidate will have strong communication and problem-solving skills, and be comfortable handling multiple priorities in a fast-paced environment. This full-time role offers a salary range of $50,000 to $75,000 annually, along with perks like paid time off and health stipends.

Qualifications

• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Bellevue, WA

• Health stipend
• Bonus based on performance
• Opportunity for advancement
• Paid time off

ABOUT OUR AGENCY

With 20 years of experience as a State Farm agent and a previous career at Microsoft, I bring a unique perspective that blends business expertise with a genuine passion for helping people. Our office is known for its friendly, laid‑back, and growth‑oriented culture where we work hard, play hard, and never forget to have fun along the way. Insurance is serious business, but we believe the best results come from an environment filled with teamwork, laughter, and even the occasional happy hour to celebrate a job well done.

Our team of five is close‑knit and supportive, always collaborating to deliver the best possible experience for our clients. We offer valuable perks including paid time off, reimbursement for health insurance costs, contributions to cash value life policies after two years, and paid holidays.

We’re looking for an ambitious, people‑oriented professional who is organized, able to juggle multiple priorities, and unafraid of hard work. If you’re ready to grow your career in a fun, high‑performing environment where your contributions truly matter, this could be the perfect place for you.

ROLE DESCRIPTION

As a Customer Relations Representative - State Farm Agent Team Member with Malinda Zampera – State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer‑focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales‑minded candidates.

RESPONSIBILITIES

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS

• Communication and problem‑solving skills.
• Experience in customer service preferred.
• Ability to handle high‑stress situations calmly.

Compensation $50,000.00 - $75,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.