Customer Relations Representative - State Farm Agent Team Member

State Farm; Augusta (ME); On-site; USD 35,000 - 55,000; Full time

Job summary

Un agent d'assurance indépendant chez State Farm recherche un Agent Team Member dédié et motivé pour offrir un service client exceptionnel. Ce poste implique la gestion des relations clients, l'éducation sur les produits d'assurance et les opportunités d'avancement au sein de l'agence. Les candidats doivent être capables de satisfaire les exigences de licence tout en adoptant une approche axée sur les besoins du client.

Benefits

Salaire et commissions

Congés payés

Expérience précieuse

Opportunités de croissance

Qualifications

• Compétences de communication excellentes.
• Motivé et orienté détail.
• Capable d'obtenir des licences de propriété et de santé.

Responsibilities

• Établir des relations client et suivre les besoins.
• Fournir un service client courtois et précis.
• Éduquer les clients sur les options d'assurance.

Skills

Communication

Problème-solving

Service client

Motivation personnelle

Travail en équipe

Job description

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

As an Agent Team Member, you will receive...

• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Valuable experience
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent communication skills - written, verbal and listening
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to work in a team environment
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process.

This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.