Customer Relations Representative

North Rising Star; Minneapolis (MN); On-site; USD 36,000 - 64,000; Full time

Benefits offered by this job

Performance bonus

Company parties

Competitive salary

Advancement opportunities

Training & development

Job summary

North Rising Star in Minneapolis, MN is seeking a Customer Relations Representative to engage customers in person at retail and event locations. This face-to-face role focuses on answering questions, presenting client products and services, and guiding new customers from initial conversation to acquisition.

You’ll join a collaborative, goal-focused team with weekly base pay and performance-based earnings. The position offers full training, ongoing coaching, merit-based progression, and

Qualifications

• Personable, confident, dependable with strong communication skills.
• Previous experience in customer service, retail, hospitality, sales, or another people-facing environment preferred.

Responsibilities

• Connect with customers in person and build genuine rapport.
• Represent client products, services, and campaigns professionally.
• Answer questions and provide clear, helpful information.
• Identify customer needs and recommend appropriate options.
• Support customer acquisition and daily performance goals.
• Work alongside the team and participate in ongoing coaching.

Job description

Benefits:

• Bonus based on performance
• Company parties
• Competitive salary
• Opportunity for advancement
• Training & development

North Rising Star | Minneapolis, MN | Full-Time | On-Site

Great customer experiences start with great conversations.

North Rising Star is expanding our Minneapolis team and looking for a Customer Relations Representative to work directly with customers on behalf of our clients.

This is a face-to-face role where you’ll meet customers at retail and event locations, answer questions, introduce client products and services, and help create a positive experience from the first conversation through to customer acquisition.

What You’ll Do

• Connect with customers in person and build genuine rapport
• Represent client products, services, and campaigns professionally
• Answer questions and provide clear, helpful information
• Identify customer needs and recommend appropriate options
• Support customer acquisition and daily performance goals
• Work alongside the team and participate in ongoing coaching

What We Offer

• Weekly base pay plus performance-based earnings
• Full training and hands-on support
• Regular coaching and feedback
• Opportunities for merit-based progression
• Leadership development as you gain experience
• A collaborative, goal-focused team environment

What We’re Looking For

You’ll be a good fit if you’re personable, confident, dependable, and comfortable meeting new people. Strong communication skills and a positive attitude are important, along with the ability to work well as part of a team.

Previous experience in customer service, retail, hospitality, sales, or another people-facing environment is preferred, but we’re open to candidates with transferable skills and the right attitude.