Customer Service Representative

Tampa Bay Collective; Tampa (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Performance-based bonuses

Company parties

Competitive salary

Training & development

Opportunities to travel as you grow

Job summary

Tampa Bay Collective is seeking a Customer Service Representative to join our Tampa team. This is a face-to-face, on-site role working directly with customers at retail and event locations, representing client campaigns and helping connect customers with products and services that fit their needs.

You will speak with customers in person, answer questions about products and promotions, build rapport, and contribute to daily targets while benefiting from ongoing training and development

Qualifications

• Friendly and reliable with strong communication
• Experience in customer-facing roles preferred but not required
• Clear willingness to learn and adapt on-site

Responsibilities

• Speak with customers in person and deliver friendly, professional service
• Explain products, services, and promotions to customers
• Build rapport and ensure a positive customer experience
• Support customer acquisition and sales goals
• Collaborate with the team to hit daily targets
• Participate in ongoing training and coaching

Job description

Benefits:

• Bonus based on performance
• Company parties
• Competitive salary
• Opportunity for advancement
• Training & development

Tampa Bay Collective | Tampa, FL | Full-Time | On-Site

Join a team where people skills matter.

Tampa Bay Collective is growing and looking for a Customer Service Representative to join our Tampa team.

This is a face-to-face position working directly with customers at retail and event locations. You’ll represent client campaigns, answer questions, provide a positive customer experience, and help connect customers with the products and services that best fit their needs.

What You’ll Do

• Speak with customers in person and provide friendly, professional service
• Answer questions and explain client products, services, and promotions
• Build rapport and create a positive customer experience
• Support customer acquisition and sales goals
• Work alongside the team to achieve daily targets
• Take part in ongoing training and coaching

What We Offer

• Weekly base pay plus performance-based earnings
• Full training and ongoing support
• One-to-one coaching and development
• Opportunities to progress based on performance
• A supportive, team-focused environment
• Opportunities to travel as you grow

What We’re Looking For

We’re looking for someone who is friendly, confident, reliable, and comfortable speaking with new people.

Previous experience in customer service, retail, hospitality, sales, or another customer-facing role is preferred, but we’re also open to candidates who demonstrate strong communication skills and a willingness to learn.

This is a full-time, fully on-site position in Tampa, FL. Remote and hybrid options are not available.