Customer Relations Representative

nan; Minneapolis (MN); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Weekly base pay

Training and coaching

Merit-based progression

Leadership development

Collaborative team

Job summary

North Rising Star in Minneapolis, MN is seeking a Customer Relations Representative to engage customers face-to-face at retail and event locations. You will introduce client products, answer questions, and help create a positive customer experience from first contact to acquisition.

Ideal candidates are personable, confident, and dependable with strong communication skills and a team mindset. Previous experience in customer service or sales is preferred, and training with ongoing coaching is

Qualifications

• Past experience in customer service or people-facing roles preferred.
• Strong communication and a positive attitude are important.
• Ability to work well as part of a team.

Responsibilities

• Meet customers in person and build rapport.
• Represent client products and campaigns professionally.
• Answer questions and provide clear, helpful information.
• Identify customer needs and recommend options.
• Support customer acquisition and daily performance goals.
• Work alongside the team and participate in ongoing coaching.

Skills

Customer service

In-person communication

Team collaboration

Sales support

Job description

North Rising Star | Minneapolis, MN | Full-Time | On-Site

Great customer experiences start with great conversations.

North Rising Star is expanding our Minneapolis team and looking for a Customer Relations Representative to work directly with customers on behalf of our clients.

This is a face-to-face role where you’ll meet customers at retail and event locations, answer questions, introduce client products and services, and help create a positive experience from the first conversation through to customer acquisition.

What You’ll Do

• Connect with customers in person and build genuine rapport
• Represent client products, services, and campaigns professionally
• Answer questions and provide clear, helpful information
• Identify customer needs and recommend appropriate options
• Support customer acquisition and daily performance goals
• Work alongside the team and participate in ongoing coaching

What We Offer

• Weekly base pay plus performance-based earnings
• Full training and hands‑on support
• Regular coaching and feedback
• Opportunities for merit‑based progression
• Leadership development as you gain experience
• A collaborative, goal‑focused team environment

What We’re Looking For

You’ll be a good fit if you’re personable, confident, dependable, and comfortable meeting new people. Strong communication skills and a positive attitude are important, along with the ability to work well as part of a team.

Previous experience in customer service, retail, hospitality, sales, or another people‑facing environment is preferred, but we’re open to candidates with transferable skills and the right attitude.

Benefits:

• Bonus based on performance
• Company parties
• Competitive salary
• Opportunity for advancement
• Training & development