Receptionist & Customer Care Pro — Growth & Perks

Sfagentryan; Louisville (KY); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Hiring bonus

401(k)

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Profit sharing

Vision insurance

Job summary

RYAN FETSCH - State Farm Agent is seeking a motivated receptionist to join the team in Louisville, KY. The role focuses on greeting customers, handling inquiries, and supporting the office with administrative tasks while identifying opportunities to discuss insurance options.

Ideal candidates will be organized, detail-oriented, and eager to learn about the insurance industry. This full-time position offers growth potential, health benefits, and a supportive work environment.

Qualifications

• Experience in receptionist or customer service roles.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with sales conversations and offering insurance options.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone and direct to the right team members.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with prospective and existing customers to discuss insurance options.
• Provide excellent customer service and follow up on customer needs.
• Support team with administrative tasks and projects.

Skills

Customer service

Communication

Organization

Multitasking

Sales conversations

Microsoft Office

CRM systems

Tools

Microsoft Office

CRM systems

Job description

RYAN FETSCH - State Farm Agent is seeking a motivated receptionist to join the team in Louisville, KY. The role focuses on greeting customers, handling inquiries, and supporting the office with administrative tasks while identifying opportunities to discuss insurance options.

Ideal candidates will be organized, detail-oriented, and eager to learn about the insurance industry. This full-time position offers growth potential, health benefits, and a supportive work environment.