Customer Service & Policy Support Specialist

State Farm Agent; Morris Plains (NJ); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

An insurance agency in Morris Plains is seeking a Customer Service Representative to join their team. This role involves answering customer inquiries, assisting with policy changes, processing claims, and maintaining accurate records. Ideal candidates will possess strong communication and interpersonal skills, along with attention to detail. Compensation ranges from $45,000 to $55,000 annually, with benefits including health insurance and opportunities for advancement.

Qualifications

• Preferred previous customer-service experience.
• Ability to handle customer inquiries effectively.
• Strong attention to detail.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Strong communication and interpersonal skills

Detail-oriented

Multitasking ability

Job description

An insurance agency in Morris Plains is seeking a Customer Service Representative to join their team. This role involves answering customer inquiries, assisting with policy changes, processing claims, and maintaining accurate records. Ideal candidates will possess strong communication and interpersonal skills, along with attention to detail. Compensation ranges from $45,000 to $55,000 annually, with benefits including health insurance and opportunities for advancement.