Customer Relations Pro | Flexible Schedule & Growth Path

John Wall - State Farm Agent; Madison (MS); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Simple IRA with employer match

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

John Wall - State Farm Agent in Madison, MS is seeking a Customer Relations Representative to provide exceptional service and support to our community. You will handle inquiries, maintain accurate records, and collaborate with team members to ensure customer satisfaction.

This role offers growth opportunities, a flexible schedule, licensing supported by the agency, and a path to advancement within the agency.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem-solving

Stress management

Job description

John Wall - State Farm Agent in Madison, MS is seeking a Customer Relations Representative to provide exceptional service and support to our community. You will handle inquiries, maintain accurate records, and collaborate with team members to ensure customer satisfaction.

This role offers growth opportunities, a flexible schedule, licensing supported by the agency, and a path to advancement within the agency.