Insurance Customer Service Pro - Flexible Hours & Growth

John Wall - State Farm Agent; Madison (MS); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Advancement opportunities

Paid time off

Training & development

Job summary

John Wall - State Farm Agent in Madison, MS is seeking a proactive Customer Service Representative to deliver exceptional service and support for insurance policies and claims.

You will answer inquiries, assist with policy changes, process claims, and maintain accurate records while coordinating with the agent team to meet community needs. Growth opportunities are anticipated for motivated, sales-minded individuals.

Qualifications

• Clear communication and interpersonal skills.
• Attention to detail and multitasking ability.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Detail-oriented

Customer service

Job description

John Wall - State Farm Agent in Madison, MS is seeking a proactive Customer Service Representative to deliver exceptional service and support for insurance policies and claims.

You will answer inquiries, assist with policy changes, process claims, and maintain accurate records while coordinating with the agent team to meet community needs. Growth opportunities are anticipated for motivated, sales-minded individuals.