Customer Relations Pro - Flexible, Growth & Training

Leonardo Hurtado - State Farm Agent; Boynton Beach (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Leonardo Hurtado - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional service and support the growth of the local insurance agency.

You will handle inquiries, maintain customer records, assist with retention strategies, and collaborate with other team members to ensure satisfaction. This role emphasizes communication, empathy, and the ability to thrive in a fast-paced environment.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem-solving

Customer service

Job description

Leonardo Hurtado - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional service and support the growth of the local insurance agency.

You will handle inquiries, maintain customer records, assist with retention strategies, and collaborate with other team members to ensure satisfaction. This role emphasizes communication, empathy, and the ability to thrive in a fast-paced environment.