Customer Relations Pro — Flexible Schedule & Growth

Tyler Sonka - State Farm Agent; Columbia (IL); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Simple IRA

Hiring bonus

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Tyler Sonka - State Farm Agent seeks a Customer Relations Representative to join a close-knit team of three. You will handle inquiries, update records, and support retention efforts while collaborating with agency staff to ensure excellent service.

We value initiative, a growth mindset, clear communication, and a team-driven attitude. The role offers flexibility and opportunities for advancement within the agency.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem-solving

Customer service

Calm under pressure

Team player

Tools

CRM software

Job description

Tyler Sonka - State Farm Agent seeks a Customer Relations Representative to join a close-knit team of three. You will handle inquiries, update records, and support retention efforts while collaborating with agency staff to ensure excellent service.

We value initiative, a growth mindset, clear communication, and a team-driven attitude. The role offers flexibility and opportunities for advancement within the agency.