Customer Relations & Onboarding Specialist

Express Employment Professionals - Cincinnati East; Longview (WA); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Licensing paid

Medical plan

Dental plan

Vision plan

Prescription drug reimbursement

Short-term disability

Direct deposit

Sick Pay

Perks at Work

401(k) retirement savings plan

Life insurance

Referral bonuses

Job summary

Express Employment Professionals is recruiting a Customer Relations Representative for a local insurance company. The ideal candidate will drive value-based conversations and deliver remarkable customer experience while growing the business. You will work with the sales team to onboard clients and assist them through licensing, which the company will cover.

WAGE is $19–$20 per hour DOE, with commission opportunities once licensed. Benefits include medical, dental, vision, life, 401(k), and more.

Qualifications

• Clear communication and strong interpersonal abilities.
• Ability to build and maintain customer relationships.
• Professional demeanor in person and over the phone.

Responsibilities

• Onboard new clients with the sales team and process onboarding paperwork.
• Answer questions on billing and coverage during the onboarding process.
• Maintain ongoing communication with customers throughout the process.
• Develop customer relationships as a team member and assist with inquiries.

Skills

Great communicator

Interpersonal skills

Relationship builder

Team player

Follow up

First impression

Professionalism

Job description

Express Employment Professionals is recruiting a Customer Relations Representative for a local insurance company. The ideal candidate will drive value-based conversations and deliver remarkable customer experience while growing the business. You will work with the sales team to onboard clients and assist them through licensing, which the company will cover.

WAGE is $19–$20 per hour DOE, with commission opportunities once licensed. Benefits include medical, dental, vision, life, 401(k), and more.