Customer Relations & Insurance Solutions Specialist

Danielle Kerckhove - State Farm Agent; Town of Florida (NY); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Commission bonus

Paid time off

Advancement potential

Job summary

Danielle Kerckhove - State Farm Agent is seeking a Customer Relations Representative to join our Palm Beach Gardens, FL team. This full-time role focuses on building lasting customer relationships, educating clients on insurance options, and generating leads to grow the agency.

You will work in a fast-paced, supportive environment with growth opportunities, commission/bonus potential, and paid time off as part of a motivated team dedicated to excellent service.

Qualifications

• Experience in customer-facing roles with needs-based selling.
• Ability to explain insurance options clearly and concisely.
• Familiarity with basic computer applications and workflow tools.
• Strong follow-up, relationship-building, and client outreach skills.
• Capacity to work effectively in a collaborative office environment.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Maintain a strong work ethic with a total commitment to success each and every day.

Skills

Sales experience

Communication skills

People-oriented

Self-motivated

Detail oriented

Multi-tasking

Team player

Problem solving

Job description

Danielle Kerckhove - State Farm Agent is seeking a Customer Relations Representative to join our Palm Beach Gardens, FL team. This full-time role focuses on building lasting customer relationships, educating clients on insurance options, and generating leads to grow the agency.

You will work in a fast-paced, supportive environment with growth opportunities, commission/bonus potential, and paid time off as part of a motivated team dedicated to excellent service.