Customer Relations & Insurance Growth Specialist

Aspen Kralich - State Farm Agent; Austin (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Aspen Kralich’s State Farm Agency in Austin, TX seeks a proactive Customer Relations professional to grow the business through value-based conversations and exceptional service.

You will build relationships, provide prompt insurance guidance, develop leads, and help customers choose suitable protections while pursuing licensing in Property & Casualty and Life & Health insurance. Excellent communication and a team-focused mindset are essential.

Qualifications

• Experience managing client relationships is preferred.
• Interest in marketing products and services based on customer needs.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Excellent communication skills – written, verbal, and auditory.
• Property & Casualty License (must be able to obtain).
• Life & Health License (must be able to obtain).

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service regarding insurance availability, coverages, changes, transfers, claims, and billing.
• Promote long-lasting customer relations.
• Use needs-based reviews to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market products and services.
• Work with agent to establish and meet marketing goals.
• Maintain a strong work ethic with integrity and success each day.

Skills

Customer relations

Communication skills

Sales orientation

Self-motivation

Job description

Aspen Kralich’s State Farm Agency in Austin, TX seeks a proactive Customer Relations professional to grow the business through value-based conversations and exceptional service.

You will build relationships, provide prompt insurance guidance, develop leads, and help customers choose suitable protections while pursuing licensing in Property & Casualty and Life & Health insurance. Excellent communication and a team-focused mindset are essential.