Customer Relations Associate - Part-Time Service Pro

Bass Pro Shops; Northern (KY); Hybrid; USD 24,000 - 27,000; Part time

Benefits offered by this job

Discounts on retail merchandise

Dental insurance

Vision insurance

401k Retirement Savings

Paid holidays

Paid vacation

Job summary

Bass Pro Shops in Tulalip, WA is seeking a Part-Time Customer Relations Associate to greet customers, provide directions, and assist with merchandise selection. You will process returns, handle refunds or exchanges, and remain knowledgeable about products and promotions.

A friendly, professional attitude helps create a legendary shopping experience. Starting pay ranges from $17.13 to $19.75 per hour with benefits including discounts, health options, and 401k for eligible part-time team members.

Qualifications

• Experience delivering quality customer service in a retail setting.
• Ability to communicate in a friendly, professional manner to customers and associates.
• Proficiency with basic math for refunds, discounts, and payments.

Responsibilities

• Greet customers entering the store and assist with finding products.
• Handle merchandise returns, process refunds or exchanges, and complete paperwork.
• Promote programs and memberships (CLUB, VOC, In-Store Pick-up).
• Check in vendor representatives and manage visitor logs and badges.
• Maintain a clean, stocked work area and follow store policies.

Skills

Customer service

Friendly communication

Point of Sale system

Sales knowledge

Teamwork

Education

High school diploma or equivalent

Job description

Bass Pro Shops in Tulalip, WA is seeking a Part-Time Customer Relations Associate to greet customers, provide directions, and assist with merchandise selection. You will process returns, handle refunds or exchanges, and remain knowledgeable about products and promotions.

A friendly, professional attitude helps create a legendary shopping experience. Starting pay ranges from $17.13 to $19.75 per hour with benefits including discounts, health options, and 401k for eligible part-time team members.