Customer Service Representative

Tampa Bay Collective; Tampa (FL); On-site; USD 27,000 - 36,000; Full time

Benefits offered by this job

Full training from the start

Full-time hours

Performance-based earnings

Job summary

Tampa Bay Collective is hiring a Customer Service Representative to join our growing Tampa team. This is a people-focused role where you’ll interact with customers, share information about client campaigns, and help turn positive conversations into results.

You’ll receive full training, full-time hours, and ongoing coaching with opportunities for advancement based on performance. A friendly, reliable attitude and comfortable in-person interaction are key to success in this role.

Qualifications

• Experience in customer service or sales is helpful but not essential.
• Strong communication and active listening abilities.
• Able to build rapport and handle inquiries professionally.

Responsibilities

• Start conversations and engage with customers.
• Identify customer interests and explain campaigns clearly.
• Introduce current client campaigns and answer questions.
• Guide customers through the sign-up process and close interactions positively.
• Hit individual and team goals through proactive engagement.

Skills

Customer service

Sales

Communication

Interpersonal skills

Job description

Benefits:

• Bonus based on performance
• Company parties
• Competitive salary
• Opportunity for advancement
• Training & development

Tampa Bay Collective is hiring a Customer Service Representative to join our growing Tampa team.

This is a people-focused position where you’ll work directly with customers, represent client campaigns, answer questions, and help turn positive conversations into results.

If you’re confident talking to people and enjoy a role where you’re active and interacting with others throughout the day, we’d like to hear from you.

What Does the Role Look Like?

• Starting conversations and engaging with customers
• Finding out what customers are interested in
• Introducing current client campaigns
• Explaining campaign information clearly and answering questions
• Building rapport and creating a positive customer experience
• Identifying interested customers and guiding them through the sign-up process
• Working toward individual and team goals

What You’ll Receive

• Weekly base pay + performance-based earnings
• Full training from the start
• Full-time hours
• Ongoing coaching and support
• Hands-on customer service and sales experience
• Opportunities for increased responsibility based on performance

Who We’re Looking For

Previous customer service or sales experience can be helpful, but it isn’t essential.

We’re looking for someone who communicates naturally, can hold a conversation, learns quickly, and brings a reliable and positive approach to work.

You should be comfortable meeting new people, taking initiative, and applying feedback as you learn the role.

This is an in-person position and is not a call center or remote customer service role.

Location: Tampa, FL | Full-Time | In-Person