In-Person Customer Experience Associate

Tampa Bay Collective; Tampa (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Performance bonus

Company parties

Advancement opportunities

Competitive salary

Training & development

Job summary

Tampa Bay Collective in Tampa, FL is seeking a Customer Relations Associate to join our team. This full-time, on-site role focuses on creating positive interactions with customers, answering questions, and guiding them through our campaigns.

You'll engage face-to-face, build rapport, explain products, and support campaign goals. The position offers paid training, ongoing coaching, and opportunities for advancement in a fast-paced, people-oriented environment.

Qualifications

• Experience in customer service or other people-facing roles is helpful.
• Strong transferable skills are welcome.

Responsibilities

• Interact with customers face-to-face.
• Build rapport and deliver positive experiences.
• Explain client products, services, and campaigns.
• Answer questions clearly and professionally.
• Identify customer needs and present options.
• Support customer acquisition and campaign goals.
• Collaborate with team to hit daily targets.

Skills

Customer service

Communication skills

Interpersonal skills

Active listening

Job description

Tampa Bay Collective in Tampa, FL is seeking a Customer Relations Associate to join our team. This full-time, on-site role focuses on creating positive interactions with customers, answering questions, and guiding them through our campaigns.

You'll engage face-to-face, build rapport, explain products, and support campaign goals. The position offers paid training, ongoing coaching, and opportunities for advancement in a fast-paced, people-oriented environment.