Customer Quotation Specialist — Growth, Impact & Benefits

Halma plc; Sussex (WI); Hybrid; USD 52,000 - 68,000; Full time

Benefits offered by this job

Participation in bonus plan

Comprehensive benefits: health, dental

Paid time off

Professional development opportunities

Job summary

AVIRE, part of the Halma group, is seeking a Customer Quotation Specialist in Sussex, Wisconsin. You will process orders, generate quotes, manage subscriptions, and coordinate with internal teams to deliver a best-in-class customer experience.

You will engage with customers via calls and emails, ensuring accuracy and timely communication, while contributing to process improvements and KPI targets. This role reports to the Life Safety Customer Service Lead.

Qualifications

• Associates degree in Business Administration, Marketing, Communications, Sales, Engineering, or a related field or equivalent experience. Bachelor’s degree is preferred.

Responsibilities

• Process sales orders and transactions based on customer requests.
• Provide accurate quotes in a timely manner based on customer requirements.
• Manage contract subscriptions and order revisions; maintain records in Salesforce.

Skills

Interpersonal communication

Continuous learning

Problem solving

Active listening

Calm under pressure

Written & verbal communication

Customer relationship building

Outlook & MS Office

Education

Associates degree or equivalent experience

Tools

Salesforce

Job description

AVIRE, part of the Halma group, is seeking a Customer Quotation Specialist in Sussex, Wisconsin. You will process orders, generate quotes, manage subscriptions, and coordinate with internal teams to deliver a best-in-class customer experience.

You will engage with customers via calls and emails, ensuring accuracy and timely communication, while contributing to process improvements and KPI targets. This role reports to the Life Safety Customer Service Lead.